$22-$23
8-5
Our Boston, Massachusetts office is currently seeking a bright and articulate individual to join our client services team in a challenging and fast-paced environment. This position will be in office (Boston, MA) and the ideal candidate should possess the following qualities: ability to manage multiple projects simultaneously, attention to detail, dependable, great team member and excellent organizational skills. Given that this position requires interaction with clients of all organizational levels via telephone and email, it is essential that this individual have great customer service and communication skills.
Essential Duties and Responsibilities:
Responsible for effectively communicating with clients regarding corporate and UCC services.
Responds to and resolve incoming client and affiliate requests, queries, issues and concerns via phone and email. Efficiently manage the entire order process from initial client inquiry through processing, invoicing, and follow up. Responsible for corporate filings including but not limited to the preparation, review and filing of: Articles of
Incorporation/Organization, amendments, fictitious business name/assumed name filings, newspaper publications, annual reports, mergers and conversions, withdrawals and dissolutions, pre-clearance documents, tax clearance, reinstatements and revivals.
Responsible for obtaining certificates of status with both the state and revenue departments, conducting name availability and status searches, producing verbal bring-downs, filing and tracking name reservations and registrations, as well as obtaining copies of miscellaneous public record documents.
File UCC documents including financing statements, assignments, amendments, terminations, etc. Responsible for the acceptance, review and processing of legal service of process.
– Assist with state runs to the Secretary of State and/or other local government offices.
Any other duties of similar or lesser nature as required.
Job Qualifications:
Ability to gather, organize, analyze, and compile data.
- Ability to multitask and effectively handle multiple time sensitive projects.
Ability to work both independently and in a team environment.
Effective communication (verbal and written) and relationship building skills. Must be very detail oriented with strong organizational skills.
- Ability to be self-directed and work efficiently with minimal supervision.
Exceptional phone etiquette and professional demeanor and appearance.
Must be computer literate; Intermediate level skills with MS Office; Word, Excel and Outlook are required. Must have knowledge of general corporate procedures and filings.
Preferred Education: Associate’s degree and/or 2 years equivalent experience customer service or legal industry.
SUPERVISORY RESPONSIBILITIES:
This role is not a supervisor position.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing
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