Location: Lincoln, RI
Schedule: Mon–Fri, 9:00 AM–5:00 PM
Pay: $25/hour
Worksite: 100% onsite

Overview
We are seeking a Customer Service & Logistics Specialist to support customer inquiries, order processing, and shipping coordination. This role is ideal for someone with strong customer service experience, solid systems skills, and an interest in logistics and operations.

Responsibilities

Respond to customer inquiries via phone and email
Process orders, track shipments, and resolve delivery issues
Coordinate domestic and international shipping (FedEx/UPS/DHL)
Maintain accurate records in CRM or order management systems
Support inventory and import logistics with internal and international teams

Qualifications

Customer service and order fulfillment experience
Strong communication and problem-solving skills
Experience with CRM or e-commerce systems (HubSpot, Shopify, or similar)
Familiarity with shipping and logistics processes preferred

Customer Service

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