Customer Service Representative

Published November 1st, 2024

Remote Customer Service Representative

Location: Auburn, MA
Pay: $16.50/hour
Schedule:? M-F (10:30am-7pm)?

***Remote work possible after training. Will go remote after 2 mos. of training. ***

Schedule: 10:30AM-7:00PM

Responsibilities:

  • High volume inbound customer calls, including talk-time metrics
  • Update customer accounts
  • Process and enter payments
  • Setup new accounts & modify existing accounts

?Requirements:

  • Ability to type?>?40 wpm?
  • Good communication skills
  • Microsoft Office skills?
  • Experience speaking on the phone

. . . Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. . . It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.?

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