Customer Service Representative
Opportunity to work with a great company!
Location:
- Mansfield, MA
Hours:
- Full Time – Temp to Hire
- Monday – Friday – 7:30am – 4:00pm
Job Requirements & Duties:
- A high school degree is required, along with 3 – 5 years of customer service experience, preferably in a manufacturing environment.
- Basic computer skills are required with a familiarity of Microsoft Office Products.
- Previous clerical or office experience is beneficial.
- Communicate with customers in person and by telephone in entering orders under automation system controls.
- Assist in pricing of quotes and orders under automation system controls.
- Balance Daily Invoice Report.
- Audit open order report weekly.
- Follow up on customers’ claims for credit.
- Manage all system invoicing on COD and open-term accounts.
- Manage bookkeeping procedures required by setting up and maintaining current open terms and COD accounts.
- Assist with furnish and install program whenever necessary, and process furnish and install invoicing and installer payables.
- Handle all incoming telephone calls, field telephone calls for product, as well as calls concerning bookkeeping or accounting matters.
Pay Rate:
- $20/hour
. . . Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. . . It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. #Indeed