Customer Service Representative
Location:
Lynn, MA
Hours:
- Mon-Thursday 8-5pm
- 8-1pm on Friday
- Full time in office
Qualifications:
- Strong, persistent, and professional communication skills with clients are a must.
- Ability to multitask (i.e. phone, computer, notebook)
- Must be organized in both digital databases and paperwork
- Must have basic knowledge and experience of Microsoft, outlook, Excel, Word, Google calendar.
- 1 – 3 years’ experience minimum required on phone sales.
Position Details:
- Answer phones professionally and gather all appropriate information to fast track the call to the correct person and department.
- Sourcing new sales opportunities through inbound/outbound scripted calling and email on all lead follow up.
- Communicate with all departments in assisting with all incoming calls.
- Maintain daily documentation of all activity
Pay Rate:
- $22-23/hour
. . . Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. . . It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. #Indeed