Hiring for a customer service rep.
Hours 8AM – 4:30PM Fully in Office
$24 /hr max
Responsibilities
- Responsible for direct customer contact, by phone, fax, mail or electronic mail in all areas relating to inquiries, order entry and status, pricing, product availability, scheduling, delivery dates, packaging, shipping, and responding to customer questions.
- Process warranty transactions.
- Inform customers of current promotions and specials.
- Maintain sales records including invoices, credit information and shipping records.
- May work with inventory control, production and shipping personnel to confirm delivery dates or track missing/delayed shipments.
- Consult with outside sales representatives/managers on customers behalf.
- Must be able to communicate effectively with customers, outside salespersons and Carlin personnel.
- AS400 experience helpful.
- Must be proficient in the use of Microsoft Office (Excel, Word) and Internet Access.
- Maintain equipment and work area in a clean and orderly condition.
- Follow prescribed safety rules and regulations.
- Perform other similar or related duties as required or directed.
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