Job Overview
This is a full-time on-site position as a Customer Service Representative. The Customer Care Representative will be responsible for handling all aspects of customer service, responding to inquiries, resolving customer concerns, processing orders, providing product information, and maintaining a high level of customer satisfaction.

Qualifications for Customer Care Representative

Excellent Customer Service and Customer Satisfaction skills
Call center or customer service experience preferred.
Flexibility to work different shifts (including evenings, weekends, or holidays)
Experience in handling customer inquiries and resolving issues.
Ability to communicate effectively both verbally and in writing
Excellent listening skills and an empathetic voice and manner
Attention to detail
Dedication to customer satisfaction
Basic knowledge of computer software. Proficiency in Microsoft office.
Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
Experience in the construction industry is a plus

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Customer Service Representative

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