Director of Operations

Published October 21st, 2024

Responsibilities:

  • Work with management team understand top line revenue needs, manage costs, and ultimately meet budgeted EBITDA goals.
  • Manage day to day operations to ensure on time delivery of customer equipment with exceptional product quality.
  • Ability to manage supply base to meet production demand, encourage Just in Time philosophy and meet PPV goals.
  • Manage the organization to published QMS abiding by ISO 2015 criteria to limit risk and strive for continuous improvement.
  • Collaborate with Engineering and Software departments in participating in design reviews for new products, product refreshes/updates and working towards DFM.
  • Manage, hire, train and supervisor manufacturing employees  to ensure a productive team.
  • Reduce manufacturing labor costs with effective use of lean principals including 5S, process mapping and kaizen activities.
  • Work with management team to set annual operational KPIs and manage these to individuals so that all are in lock step with overall business direction.
  • Work with Finance to review and understand monthly budget performance as it relates to overall P&L performance.
  • Work with Materials team to manage and reduce inventory as a critical component to cash flow.
  • Ability to communicate and work collaboratively with customers related to production and shipping schedules, as well as hosting customer visits related to equipment runoff requirements.
  • Other responsibilities as assigned

Qualification

  • Bachelor’s degree is required, preferably in engineering or other technical discipline, MBA preferred.
  • A minimum of 10-15 years of operational management experience or equivalent work experience
  • 5+ years of experience managing teams of employees
  • Experience working in, or directly managing a P&L.
  • Proven abilities in implementation and maintaining of ERP systems.
  • Lean manufacturing and 5S experience are desired.
  • ISO 2015 experience is a plus.
  • Strong organizational and time management skills and excellent attention to detail abilities.
  • Lead and organize cross functional teams for creative problem solving.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy.
  • Ability to read, listen, and communicate effectively in English, both verbally and in writing.
  • Excellent professional communication skills and appropriate grammar as related to utilizing communication tools
  • Proficiency with Microsoft Office (Outlook, Word, Excel). Ability to maintain electronic and manual files as necessary.
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