Summary
The Senior Docket Analyst (“SDA”) is responsible for ensuring the integrity, completeness, and quality of data held in the firm-wide litigation docketing system; and setting up new matter monitors via various tracking services; monitoring the department email boxes to assure docketing and assignments are completed in a timely manner; and assisting with the creation & maintenance of inter-department administrative/procedural resources. The SDA will also act as mentor to Docket Specialists and Docket Analysts and provide one-on-one training to continue developing relevant skills. Additional responsibilities may include processing court filings, service of legal papers, and assisting with the creation of department best practices.
Duties and Responsibilities
- Performs data analysis on our litigation docket system to identify issues with quality, completeness and overall integrity of docket data.
- Coordinates with Director and Docket Staff Lawyers to identify root causes of and solutions to docket data integrity issues.
- Attends to end-user reporting and information needs.
- Periodically reviews and provides suggestions to update docketing procedures. Assures adherence to best practices and processes for assigned matters.
- Assists the Director of Docketing and Docket Staff Attorneys with the enhancement of quality control/department best practices, employee training and provides input for staff performance evaluations.
- Monitors the Quest email box to assure that incoming requests are acknowledged and completed on a timely basis.
- Responsible for the setup of client name/docket monitors via various vendor services (e.g. Court Alert ECF Assurance) and maintains & updates tracking list.
- Conducts initial department overview for incoming attorneys, obtains their electronic filing logins, and assists with updating their firm affiliation.
- Continues to develop and expand knowledge of court rules and procedures in multiple jurisdictions.
- Assists with electronic filing of documents, acceptance & service of process, litigation docketing, procedural research assignments, and other administrative projects.
- Works in conjunction with the Docket Managers to identify areas of improvement for individual employees to develop and implement training plans.
Qualifications
Education and/or Experience:
Required:
- Associate’s degree from an accredited college or university or, equivalent work experience.
- A minimum of 10 years of docketing experience or substantial experiencing computing deadlines for state, federal and appellate courts.
- Experience with rules-based calendaring software (e.g. CompuLaw, Milana, eDockets).
- Strong knowledge of federal, state, and other local court systems and their associated rules, including electronic filing systems.
- PACER research experience.
- Proficiency in the Microsoft Suite – specifically, Word & Excel.
- Demonstrated ability to teach others.
- Experience setting up Dingers and Tracks with legal vendors (e.g. Bloomberg, Courthouse News).
- Ability to interact with outside vendors to insure the highest qualities of services are being provided to the firm.
Preferred:
- Exceptional attention to detail and ability to organize and manage a large volume of detailed tasks.
- Experience with CompuLaw or Milana.
- Experience with Bloomberg and Courthouse News.
- Experience with Westlaw/Lexis research.
Other Skills and Abilities:
The following will also be required of the successful candidate:
- Strong organizational skills
- Strong attention to detail
- Good judgment
- Strong interpersonal communication skills
- Strong analytical and problem-solving skills
- Able to work harmoniously and effectively with others
- Able to preserve confidentiality and exercise discretion
- Able to work under pressure
- Able to manage multiple projects with competing deadlines and priorities
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