Employee Relations:
• Provides guidance and support to employees regarding:
• work, family, or personal problems as it relates to their employment and
• work-related challenges, offering solutions and resources to improve their work experience.
• Builds and maintains positive employee relationships by acting as the point of contact for employee inquiries, addressing concerns, and resolving conflict by providing reliable and timely coaching and counseling on issues as they arise.
• Addresses and resolves workplace conflicts to maintain a harmonious work environment, including mediating disputes between employees and providing guidance to managers.
• Conducts thorough investigations into employee complaints or allegations, ensuring confidentiality and impartiality while gathering relevant information.
Policy & Communications:
• Implements HR policies and procedures to ensure compliance with employment laws and employee handbook.
• Ensures the Company’s treatment of employees is consistent with its core values, policies, procedures, business objectives and employment laws.
• Provides guidance to employees and managers on the interpretation and application of company policies, ensuring consistency and fairness.
Employee Engagement:
• Works to enhance employee morale and engagement by following up on action plans resulting from the annual employee engagement survey.
• Assists with manager meetings to review employee survey results and develop actionable goals by department.
• Participates in employee recognition events such as anniversary celebrations, retirements, etc.
• Schedules department visits to build relationships with employees and managers.
Employee Performance Management:
• Possesses in-depth knowledge of performance management guidelines and procedures.
• Analyzes and develops solutions that meet employee and business needs.
• Facilitates written warning & PIP conversations with employees and managers.
• Works closely with the centralized HR department to align employee relations strategies with overall HR goals and objectives.
• Onboards new hires as needed in conjunction with HR team.
POSITION REQUIREMENTS:
• Bachelor’s degree or its equivalent in specialized course work and training (3-5 years HR experience, 5-7 years preferred).
• PHR/SHRM-CP a plus.
• Ability to maintain high level of confidentiality.
• Strong interpersonal, organizational, and business writing skills.
• High attention to detail, high degree of accuracy and integrity.
• Must be an advocate for employees within the parameters of company standards.
• Must be passionate about our company, our people, our customers and our community.
• Proficiency with Microsoft Excel, Word, Outlook, PowerPoint.
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