Temp to hire
Pay: $22-23/hour
Schedule: Monday – Friday, 9am – 5pm
Location: Lynn, MA
Ideal candidate has experience in a medical office, EMR, and is a team player
Job Description:
Under the supervision of the Practice Manager, is an integral member of our office team. You will be providing the highest quality customer service. You will be the link between the patient, health care provider, other departments, outside agencies, and consulting providers.
The front desk receptionist is responsible for patient registration, clerical/ administrative and other duties as outlined below:
Duties & Responsibilities:
- Answer telephones and review messages regularly throughout the day.
- Ensure all patients are responded to appropriately and in a timely manner.
- Answer emergency phone line and relay messages to providers immediately.
- Perform various duties such as photocopying/scanning/faxing/mailing forms, reports, medical records, etc.
- Accurately register and schedule patients. Confirm patient demographic and insurance information.
- Provide registration packet to new patients. Ensure all forms are signed and completed.
- Daily completion of Mass Health insurance checks and verification of eligibility with insurance department for any commercial insurance coverage changes.
- Set up Zoom appointments for Telehealth visits.
- Confirm appointments for the following day.
- Collect copays and bill payments from patients.
- Assist in training newer receptionists.
- Compliance with facility Privacy Practices and protect patient individual health information.
Qualifications:
- High school diploma or equivalent required. College preferred.
- Proficient in Office 365 and Medical EMR programs; LYTEC a plus
- Previous Medical Receptionist experience including Mass Health Insurance verification.
- Familiarity and use of scanners and credit card machines.
- Ability to effectively navigate computer-based systems.
- Organizational skills necessary to maintain efficient workflow.