Pay: $19-21/hour

Schedule:
Monday through Thursday 8:30AM – 5:00PM
Friday 8:30AM – 4:00PM
*May need to occasionally stay longer depending on last appointment scheduled

Requirements:

1+ year of Medical Front Desk experience
Dermatology experience is highly preferred
EMR experience is required – practice utilizes PowerSoft
Ability to multitask and handle high-volume patients (~30-35 patients per day)

Responsibilities:

Greeting patients, answering inquiries, and providing information
Scheduling, rescheduling, cancelling appointments, confirming appointments, and managing appointment schedules
Maintaining patient records, updating information, and ensuring accurate data entry
Collecting payments, processing insurance information, and managing patient accounts
Answering phones and assisting with general office tasks
Communicating with patients, staff, and insurance companies, as well as coordinating with other departments
Ensuring the reception area is clean, organized, and inviting
Maintaining patient confidentiality and adhering to HIPAA regulations
Addressing patient concerns and resolving issues effectively

Front Desk Coordinator

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