Front Desk Receptionist
Pay Rate: $22
Schedule: Monday-Friday 9am- 5:30pm
Location: Concord MA
Assignment Type: Temp to hire
Busy, expanding Orthopedic Practice is looking to hire an exceptional customer service focused lead front desk receptionist. Ideal candidate has previous supervisory experience in a medical office, proficient in Epic software, is friendly, organized, has good attention to detail, is a team player, and professional. Must be able to multi-task.
Patient satisfaction is at the forefront of our practice, and we strive to provide our patients with the best possible experience.
Responsibilities include, but are not limited to:
- Onboard/train all new front desk receptionist hires.
- Maintain weekly front desk schedule/rotation.
- Works closely with senior management to ensure that policies and procedures are being met and upheld.
- General office duties- answering phones, scheduling patient appointments, collecting co-pays, along with other duties needed to support our providers, patients, and coworkers
Healthcare setting:
- Clinic
- Medical office
- Private practice
Medical specialties:
- Orthopedics
- Sports Medicine
- Surgery
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
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