Guest Services

Published December 20th, 2024

Guest Services Specialist
Location: Boston, Ma
Hours:

  • Friday, Sat & Sunday 2:45pm- 11:15pm (Part time could lead to FT) 

Job Requirements:

  • The Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests’ needs. 
  • Minimum of one (1) year of experience in the Human Services field
  • Ability to respond safely, quickly, and calmly in emergencies and to emergency situations
  • Ability to use good judgement in stressful or emotionally charged situations
  • The sensitivity and patience to work with guests suffering from mental illness (many untreated), alcohol and other drug addiction and abuse
  • The Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guests needs.

Pay Rate:

  • $21.40/hr

. . . Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. . . It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. #Zip

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