The Human Resources Generalist is a hands-on role responsible for overseeing all HR-related functions across a large multi-unit organization in the restaurant or retail industry. This individual will lead HR operations, support leadership, ensure compliance, and foster a positive workplace culture. The role manages a small administrative team and reports directly to the President.
Key Responsibilities:
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Manage full-cycle HR functions, including talent acquisition, onboarding, and offboarding
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Oversee compensation, benefits, and annual merit increases
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Administer leave programs (FMLA, ADA, Workers’ Comp, STD/LTD)
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Address employee relations matters, performance coaching, and conflict resolution
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Maintain HR compliance and manage audits and employment claims
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Develop and update HR policies, employee handbook, and internal communications
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Advise field and store-level leadership on HR matters and workforce planning
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Manage HR systems, employee records, and data accuracy
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Lead and support administrative HR staff to ensure efficient daily operations
Qualifications:
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8+ years of progressive HR experience, including 3+ years in a QSR, restaurant, or multi-unit retail environment
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Strong knowledge of employment laws, HR best practices, and compliance standards
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Effective communication, coaching, and conflict resolution skills
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Ability to thrive in a fast-paced, people-driven culture
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Experience managing or mentoring administrative personnel
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Local candidate required; full-time in-office presence
Benefits:
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Competitive base salary + performance bonus
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Full benefits package (medical, dental, vision, 401k)
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PTO and paid holidays
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Car/phone allowance if applicable
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Executive-level visibility and input into HR strategy
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