The Human Resources Manager provides HR support and services for the organization. This person is responsible for all human resource functions, including US payroll processing, maintaining the organization’s HRIS, full cycle recruitment and selection processes, benefit administration, risk management, overseeing the performance management process and development for the employees of the organization, and championing the company culture of passion for customer service and excellence. Our HR Manager must be creative and enjoy working within an environment that is mission and results driven. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities, work under pressure, and handle a wide variety of activities and confidential matters with discretion. This position reports directly to the President of the organization.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Develops strategies, objectives, policies, and programs in the area of Human Resources that are consistent with the overall corporate strategic direction and desired culture.
- Maintains the human resources information system (HRIS) and processes a bi-weekly payroll for approximately 80 employees.
- Collaborates with department managers to develop, facilitate, and implement efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization. Works with managers to recruit, interview and select talent for the organization.
- Develops and maintains employee relations programs and initiatives to promote a positive working environment and culture.
- Administers the benefits programs for the organization, including medical, dental, vision, life and disability, 401k, vacation, and PTO, leaves of absence and employee assistance program. Works with brokers and TPA’s of benefit programs to deliver competitive benefits for the organization.
- Drives communication to the organization via written and oral delivered presentations regarding human resources policies and practices, new employee announcements, benefits, and 401k changes, and maintains open communication with all levels of employees.
- Manages risk management for the organization by working with the commercial insurance broker team on workers compensation, product liability, automobile and business travel insurance coverage and matters affecting loss. Files claims relating to these matters and is the liaison for the insurance company on all claims and billing matters.
- Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are compliant.
- Keeps both electronic and paper personnel files compliant with statutory guidelines.
- Conducts research on market salary matters to make compensation recommendations.
- Files required compliance reports for State and Federal agencies.
- Serves as company affirmative action officer.
- Conducts or arranges employee training programs such as sexual harassment prevention.
- Oversees and administers the annual performance review process for the organization.
- Responds to questions and information requests from management, employees, TPAs, brokerage partners, and parent company in a timely manner.
Qualifications and Required Knowledge, Skills, and Abilities - Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Very strong interpersonal skills and the ability to build relationships with stakeholders, staff, and external partners. Generally, someone who earns the trust of others.
- Expert level written and verbal communication skills. Demonstrated negotiation tactics.
- Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, Social Media web platforms and applicant-tracking software or other recruitment systems.
- Proficient in payroll processing.
- Familiarity with laws, regulations, and best practices applicable to recruiting, hiring, employment, and payroll.
- Demonstrated proactive approaches to problem-solving with strong decision-making capability.
- Highly resourceful team-player with the ability to also be extremely effective independently.
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
- Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment; willingly takes on any task assigned.
- Proactive and independent thinker with the ability to take initiative and actively seeks opportunities and proposes solutions.
Education and Experience Requirements
Bachelor’s degree required or equivalent level of experience and training. Strong work tenure: 5-10 years of progressive experience in HR, experience running payroll. #ZIP |
