- Acts as a liaison to hardware and software vendors and user community.
- Evaluates and recommends products and opportunities for cost saving and technology enhancement.
- Conducts system performance analysis, tuning and storage management.
- Trains and assists staff and customers in the use of computer systems, software packages and new procedures.
- Provides technical consultation on moderately complex issues regarding the usage of infrastructure integration of applications systems, etc.
- Participates in system integration testing of operating systems, system utilities, hardware upgrades as well as new software and hardware technologies.
- Plan, coordinate and complete assigned projects.
- Recommends and creates action plans for system development and/or integration.
- Assists in maintaining documentation and manuals necessary at operational level.
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