IT Support Specialist

Published June 7th, 2024

IT Support Specialist
  1. Software Applications: Knowledge of common applications such as Microsoft Office, email clients, web browsers, and other productivity tools
  2. Operating Systems: Proficiency in Windows environment
  3. Networking: Understanding of basic networking concepts (TCP/IP, DNS, DHCP) and ability to troubleshoot connectivity issues
  4. Hardware: Knowledge of computer hardware, peripherals, and mobile devices
  5. Remote Support Tools: Familiarity with remote desktop applications and other remote support tools
  6. Ticketing Systems: Experience with help desk software and ticketing systems like Zendesk or

well spoken English
2. valid drivers license and operate their own reliable vehicle
3. Helpdesk experience 
4. customer service experience
5. technical proficiencies


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