| | Job Description – General
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion – must guide what we do, as individuals and professionals, every day. Summary:
Responsible for assisting physicians/providers with patient care, rooming patients, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. Responsibilities: - Accompanies patients to exam/procedure room.
- Prepares patients for visit. Typically includes, vitals, height, weight, blood pressure, EKG, specimen collection (where applicable), phlebotomy (where applicable), INR (where applicable), pulse oximetry, spirometry, etc. Documents medical and surgical history, family history, social history, problem list, and medications, in EPIC.
- Assists physicians/providers with various procedures.
- Maintains patient records effectively
- Efficiently manages and routinely checks EPIC in-basket.
- Answers calls and return calls (in a timely manner) and provides pertinent information
- Sends/receives patient medical records and abstracts new patient records into EPIC.
- Cross trained on front desk duties including but not limited to, greeting patients/visitors, answering calls, scheduling appointments, maintaining/scanning patient medical records
- Cleans exam/procedures rooms, instruments and equipment between patient visits to maintain infection control following established department policy.
- Cleans sterilizer (when applicable) according to scheduled maintenance program and maintains appropriate documentation.
- Maintains knowledge of practice policy, HIPPA, current coding, OSHA regulation and CLIA regulations (where applicable).
EDUCATION: - High School Diploma or equivalent.
- Graduation from an accredited medical assistant certificate program.
- Certification/Registration (CCMA/CMA/AAMA/RMA) preferred.
EXPERIENCE: - Minimum of 1 year private practice medical assistant experience preferred in a primary care or specialist office.
SPECIAL_SKILLS:
Excellent, organizational, communication, customer service and teamwork skills required.
Ability to multi-task is essential.
EMR experience preferred and working knowledge of Microsoft office applications required. CPR certification preferred.
Bilingual preferred but not required.
Core philosophy or values consistent with a patient-centered approach to care.
Demonstrates professional, appropriate, effective, and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image. |
