$24hr Remote

Can be Hybrid or Remote Mon-Fri 8-5pm $24 per hour will need Motor Vehicle and/or Workers Comp claims. 2 openings

Job Responsibilities of Claims Follow up Analyst:

Provide a working knowledge in the area of workers compensation and automobile accident claims
Ensure claims are being liquidated in a timely manner and at the appropriate level or reimbursement
Review and codify incoming documentation
Troubleshoot specific accounts as needed
Consistently change strategies within the database system
Research claim information on-line and enter new data into existing claim system as information is received with goals of accuracy
Respond to all inquiries from “customers” (defined as: patients, employers, attorneys, insurance companies, etc.) with goals of timeliness
Make outgoing calls to customers on new claims as appropriate in order to keep the claims moving along a path toward ultimate payment
Handle inbound phone calls from customers, consisting of hospitals and physician groups
Converse with the variety of customers in the utmost professional manner, even in tense situations. Handle customer questions and complaints politely and efficiently
accurate and consistent manner
Assist with special projects as needed
Assume responsibility for solving customer problems
Make a commitment to continuously increase customer satisfaction

Qualifications include:

High school diploma or equivalent and 2 years of experience in medical billing and in an office environment.
High attention to detail and accuracy
Anticipate and solve problems to resolve issues
Prioritize tasks, exercise sound judgment and confidentiality in maintaining sensitive information
Learn new programs quickly, and demonstrate skills in the use of computers
Sharp analytical skills
Competent to work on multiple priorities and work under pressure
Excellent communication and interpersonal skills in both orally and in written form

Medical Biller