Medical Receptionist – Pediatrics office
Our dynamic, rapidly growing Pediatrics practice offers a rewarding opportunity to build your future. We are a continually evolving, forward thinking group — driven to be leaders through clinical and service excellence, innovation, and attention to detail.
Location: Dover, NH
Schedule:
- 8am – 5:30pm
- Monday to Friday, full time
Pay: $20 – $23 DOE
Position Summary:
This position will require some flexibility with scheduling on workdays during the week. Potential need for weekends in the future.
The ideal candidate will possess strong communication skills, a friendly attitude, the ability to work as part of a medical team, along with a commitment to quality patient centered care.
Job Qualifications/Experience:
- High School Diploma or equivalent required.
- Looking for polished candidates with decorum and ability to work well in pediatric environment
- Seeking responsive, dependable candidates that are engaged and energetic!
- Targeting candidates with ~1-2 years recent medical office experience or medical call center
- Will not accept candidates with “jumpy” resumes – would like each role to be at least 2 years
- Greets patients, initiates and completes check-in process
- Verifies and or collects patient demographic information.
- Maintain communication with clinical staff for optimum patient flow
- Ability to schedule appointments
- Informs patient of outstanding patient balance information as indicated by billing department, and accepts payment for outstanding balances
- Duties and Responsibilities:
- Greet patients
- Answer incoming calls and route as necessary
- Initiates and completes check-in and check-out process.
- EMR System is PCC – easy to learn.
- Prior EMR experience of any kind required
- Verifies and or collects patient demographic information.
- Maintains communication with clinical staff for optimum patient flow.
Additional Job Functions:
- Answer incoming calls and deal with inquires.
- Ability to schedule patient appointments.
- Ability to transfers calls as required.
- Ability to collect copayments and accepts payment for outstanding balances.
- Informs patient of outstanding patient balance information as indicated by billing department.
- Maintain stock of forms and office supplies.
- Ensure reception area is well maintained, neat and clean.
- Safeguard patient privacy and confidentiality.
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