Schedule: Monday through Friday 7:30am-4:00pm or 8am-4:30pm
*HYBRID 2 days/week
Responsibilities:
- Research and resolve all accounts that are in a credit balance.
- Process refunds for insurance companies and patients.
- Provide all required documentation needed for refund approval.
- Post payment corrections and adjustments as needed.
- Update the billing system to ensure that refunds are properly noted.
- Work closely with third parties throughout the resolution process.
- Issue refund denial letters.
- Ensure complete, accurate, and timely account notation and documentation.
- Review and complete assigned Epic work ques
- Examining payer policies
- Maximizing reimbursement compensation
- Producing reports
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