Medical secretary
Pay: $20-22/hr
Hours: full time
Shifts Include:
- 7am-3:30pm
- 7:30am-4pm
- 8am-4:30pm
- 8:30am-5p
Type: Contract to Hire
Location: Waltham, MA
Job description:
- Operate telephone switchboard to answer, screen, or forward calls, providing information, or taking messages.
- Schedule appointments and maintain and update appointment calendars.
- Receive payment and record receipts for services.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Hear and resolve complaints from customers or the public.
- Provides new patients appropriate paperwork for required signatures (if they have not been pre-registered).
- Verifies demographic and insurance information for new and established patients, according to protocol; makes a copy of each patient’s insurance card, front and back and also their license.
- Collects patients’ co-payment and any previous balances that are due. Manages Self-pay client accounts.
- Checks for insurance referral and has patient sign waiver if referral has not been obtained.
- Explains financial and collection policies to new patients—provides written guidelines to each patient.
- Ensures all patient paperwork is complete before patient is seen—puts the chart up for the clinical staff.
Qualifications:
- Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Mathematics- Using mathematics to solve problems.
- Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Multitasking – the performance of more than one task at the same time.
- Reading Comprehension- Understanding written sentences and paragraphs in work related documents.
- Science- Using scientific rules and methods to solve problems.
- Speaking- Talking to others to convey information effectively.
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