Pay: $24- $27/hour DOE
Schedule: Monday – Friday, combo of 7:30am-4:00pm and 9:00am-5:00pm
Job Description:
The Medical Secretary in this busy practice is responsible for all administrative office support for the practice and creates a positive experience for patients and visitors.
- The medical secretary is responsible for greeting and assisting patients, other guests and vendors.
- Maintains a professional attitude and provides for a positive and welcoming environment.
- The secretary is responsible for checking in and checking out patients using the EMR systems, verifying demographics, updating patient profile, collection of co-payments or any outstanding balances.
- Scheduling follow up appointments and/or specialty appointments.
- The secretary will verify insurance eligibility prior to appointments and is responsible for checking for/requesting referrals as well as confirming appointments.
- Responsible to follow up with no shows, and communicate any billing issues prior to appointments.
- Answers all incoming phone calls, schedules appointments and addresses messages in the phone bucket.
- Obtains prior authorizations for provider visits, diagnostic procedures and tests.
- Maintain and ensure HIPAA compliance with patient medical records and personal health information including updating patient profile.
- Order office supplies and maintain appropriate level of supplies. Assist in the care and maintenance of equipment.
Qualifications:
- High School Diploma or equivalent.
- Further education or training in business administration or healthcare related course of study or comparable education desired.
- Health care experience desired, preferably in a physician’s office. Knowledge of medical terminology helpful.
- Excellent computer skills needed. Experience with EMR software desired.
- Excellent interpersonal skills necessary in order to deal effectively and courteously with patients, families and co-workers.
- Ability to prioritize work and complete tasks in a timely manner.
- Ability to multitask and work independently and accurately with excellent follow-through.
- Must be highly motivated and dependable.