Clinic hiring for new patent registrar.
Hours: 40HPW Mon-Fri 8am-4:30pm or 8:30am-5pm
Type: contract to potential hire
- Provides administrative support and coordination for all aspects of patient care for both new and/or established patients.
- Schedules appointments following guidelines that support continuity of care and a high standard of timely communication and rescheduling as necessary.
- Appropriately arranges resources to support the highest standard of patient experience and visit, i.e. arranging interpreter services.
- Answers telephone calls, as appropriate for new and/or established patients.
- This includes the responsibility to collect detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management.
Qualifications
- A Bachelor’s Degree in health administration or related field is strongly preferred, and/or a minimum of 1 year of related health care and/or customer service experience
- Excellent communication, organizational, and customer service skills
- Strong attention to detail
- Must possess the ability to multi-task and problem solve on the spot
- Excellent phone etiquette
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