Patient Access Specialist ($26/hr) – Westborough, MA

Published December 22nd, 2025

Contract to potential hire!

Schedule: Monday through Friday, 8-hour shifts between 8:30AM – 5:00PM
Overtime available – practice is open until 8:00PM on Tuesday, Wednesday, Thursday OR can work 12PM-8PM

Location: Westborough, MA 01581

Rate: $24-$26/hr, depending on experience 

Duties:

  • Checking patients in and out
  • Enter patient information into data bases and maintain accurate records – change out any new phone numbers, addresses, emails, etc.
  • Relay information to relevant staff members
  • Inform patients and their caregivers of office procedures, policies, and protocols
  • Handle insurance and billing tasks
  • Provide patients with billing and payment information – explain to patients why they have certain bills and how their deductible works

Requirements:

  • 2+ years of Patient Access experience
  • Must have high-level experience with insurance and billing
  • Must have high-level phone skills – confident, professional, and accurate on the phone
  • Experience with EMR systems 

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