Patient Billing Representative

Published March 20th, 2024

Our client is a hospital looking for Patient Billing Representatives. Minimum of 1 year of physician billing required.

Shift: 8:00am-4:30pm, M-F


  • The appropriate billing and collections of receivables
  • Utilizing various software, including Epic, to process patient accounts. 
  • Review and analyze billing and denial information. 
  • Contact insurers, employers, patients, and other hospital departments to resolve outstanding accounts.
  • Insurance verifications
  • Tracking A/R for all commercial insurance claims and third-party claims.
  • Identifying and correcting billing errors and resubmitting claims to insurance carriers.
  • Providing review of remittance advice for payment errors, denials, and under-payments.
  • Calling insurance carrier(s) or patients to seek resolution on accounts.
  • Tracking all accounts needing adjustments and/or write-offs.
  • Verifying Insurance refund requests.
  • Reviewing orders for commercial patients and processing and tracking pre-certifications.
  • Answering telephone calls as needed.
  • Processing patient payments and setting up payment plans as needed.


  • Education equal to the completion of four years of high school plus additional specialized courses or training.
  • 1 year of physician billing experience required.
  • Third party medical billing experience with knowledge of CPT/HCPCS/ICD coding is strongly preferred.
  • Working knowledge of Excel and Word preferred.
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