- **Patient Records Specialist role for our GYN department.
Location: Brookline MA
**NO PARKING, if you live in Brookline it might be accessible by foot or bus.
Hybrid: On site for the first 60-90 days then possibility of hybrid 3 days a week and then to 2 days a week (equipment will be provided)
Hours: 40 HPW
- Training (3 weeks): 8:30am- 5:00pm NO EXCEPTIONS
- After Training: 7:30-4:00pm, 8:00a-4:30pm, or 8:30am-5:00pm
Temp Pay: $23-26/hour (Flex)
Perm Pay: $45-50k (DOE)
PRIMARY DUTIES AND RESPONSIBILITIES:
- Uses electronic tracking systems to thoroughly document progress in all tasks, including retrieval of pertinent patient materials.
- Uses standard processes and protocols to monitor and follow up with patients, hospitals, and other parties on materials status.
- Collaborates with fellow Records Specialists and New Patient Coordinators to ensure seamless coverage and task management in times of full and partial staffing levels; This may include assisting with registering, scheduling, or performing other tasks that are typically the responsibilities of the New Patient Coordinators.
- Assists in processing paperwork and completing administrative tasks associated with clinical care including managing materials requests, orders, and records uploading.
- Responds to emails and manages other requests as appropriate for new patients. This includes the responsibility to relay detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services.
- Resolves problems independently, ensures continuous communication with New Patient Coordinators, and appropriately escalates issues to management.
- Possesses a level of independence requiring knowledge of multiple disease specific programs.
- Provides administrative support and coordination for all aspects of patient care for new patients, primarily focused on supporting materials management.
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