Patient Service Advisor

Responsibilities

• Will be answering between 75 – 100 calls per day
• Assist with patient scheduling and registration. 
• Facilitate patient access to physician practice services throughout Physicians Group and Network under the general direction of the Manager, Team Leader, or designee. 
• This role is responsible to answering incoming calls to facilitate entering orders
• Scheduling appointments
• Enter prescriptions for the physician’s review
• Documentation of phone contact with patient
• Management of the electronic faxes
• Release of information compliance
• Inform patients of test results
• Will work as a liaison between physician offices and other departments to ensure coordination of patient care and patient satisfaction. 

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