Patient Service Representative – Dermatology Office
*Temp to hire
The Patient Services Representative is responsible for patient registration, scheduling and triaging clinical calls, and checking patients in and out of the office.
Location: Exeter, New Hampshire
Pay: $19 – $21
Schedule: 8-5p Monday to Friday
Qualifications:
- High School Diploma or equivalent
- Experience: 1-year customer service experience in a medical office setting
- Technology Applications: Computer savvy with ability to navigate between multiple systems simultaneously
- Proficiency in Microsoft Office Applications
- COVID vaccination not required
Essential Duties:
- Greets patients, registering and scheduling as appropriate.
- Triages and routes clinical calls as appropriate.
- Assists patients with necessary paperwork as needed.
- Maintains work area and lobby in neat and orderly manner.
- Escalates questions/issues to appropriate resources as needed.
- Meets department productivity standards
- Maintains an understanding of billing information to assist providers and medical staff.
- Maintains an understanding of services provided by Practitioner and location.
- Enters referral information as appropriate.
- Files and pulls medical charts as needed.
- Regular and reliable attendance.
- Perform other duties as assigned.
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