Practice Assistant
Hours: Monday-Friday between the hours of 7:30am and 5pm
Location: Boston, MA
Pay: $24-$26/hour
Job Description:

Responsible for the day-to-day patient and customer interactions within practice
Main frontline contact and will interact with customers in person, by telephone and/or electronically.
Assume primary responsibility for scheduling patient appointments
Work closely with physicians to ensure scheduling of patient appointments is done in accordance with physician preferences and templates.
Maximize EPIC application features by accessing all available scheduling data and resources. Obtain all necessary information to ensure patient is scheduled with the most appropriate physician.
Cancel and reschedule appointments as requested.
Monitor appointment reminder reports and follow-up as appropriate, including making reminder calls.
Ensure appropriate new patient and referring physician communications are done per Dermatology and practice.

Practice Assistant

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