Temp- hire
Location: Boston, MA
Hours: Monday – Friday, 8:00am-4:30pm
Pay: $22- $24/hr – DOE
Interview: Teams
Job Description:
Administrative:
- Epic (1-2+yrs)
- Familiarity of outlook calendar management
- Excel management
- Shared email management
- Standing wkly meetings
- Daily collaboration w/Nursing team
- Ability to multi-task
- Cross train
- Great organization skills
- Working in a team environment
Patient care:
- Scanning
- Managing electronic fax
- Management of live fax
- Scheduling of patient appointments as needed
- Coordination of outside visits
- Requesting outside records
- In basket management (Epic)
- Fast paced environment
- Phone triage
- Schedules visits to the clinic. Schedules all necessary consults, diagnostic tests, visits and procedures according to guidelines.
- Collaborates with nursing team to ensure all post visits are scheduled efficiently and appropriately.
- Maintains clinic and OR procedure schedules, shares communication weekly of upcoming procedures with the team.
- Confirm that the upcoming clinics are all set, review the DAR and make edits as you see fit.
- Communicates with other departments and outside facilities as necessary to coordinate post transplant visits as directed by the nursing team.
- Acts as the liaison for post transfer of care.
- Provides administrative support to nurses including, but not limited to, fax triage, placement of telephone calls to patients, laboratories and referring providers. Documents telephone encounters and enters staff messages in Epic as appropriate.
- Scans data into Epic to facilitate all of the above tasks.
- Point person for all post transplant patient request sends appropriate message to team via Epic staff message or email.
- Ability to work in a fast-paced environment, multitask and work under pressure and full completion and follow-through of tasks.
- High level effective communication with the team across all phases
- Ability to answer calls in a semi-call volume setting works in team office setting.
- Participates in referral management process as cross coverage.
- Obtains insurance approval for clinic visits when necessary.
- Gathers and organizes all clinical information related to transplant patients.
- Provides information that is requested by insurers and patients including, information for lung transplant approvals, all disability requests, and medical record requests.
- Participates in and schedules transplant team meetings. Collates and distributes written minutes of meetings as needed.
- Communicates with patients and referring physicians to facilitate the above, and to answer questions related to the administrative processes
Administration
- • Send out patient and care team letters in a timely manner.
- Set up and or assist with program meetings as needed.
- Attend, take minutes and take attendance for the program selection meetings as needed.
- Participate in all staff meeting to share details with staff pertaining to your purview.
- Put together onboarding material for new hires. • Obtains all necessary medical records and places all necessary orders in conjunction with the Nurse Coordinator(s).
Qualifications
- Bachelor’s degree preferred
- A minimum of three (3) years of experience in a healthcare environment is strongly preferred.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
A broad and thorough knowledge of:
- organizational and management theory and practice
- strategic plan and implementation
- information systems (i.e. EPIC modules, Windows applications, spreadsheets, PowerPoint etc.)
4. Strong communications and leadership skills.
5. Ability to focus detailed, concentrated effort to multiple projects and re-establish priorities as necessary.
6. Ability to effectively respond to time sensitive issues.
7. Demonstrated ability to manage programs within the context of a large medical center and health care delivery system.
8. Ability to work effectively in a team and multi-disciplinary environment.