Practice Assistant
Pay: $24 – $28/Hour
Schedule: Monday – Friday 8:30am – 5:00pm
Location: Boston, MA
Job Description:
- Manages all aspects of patient care including but not limited too; scheduling of clinic appointments, specialized testing, booking surgical cases in the operating room, managing prescription requests, messaging through the patient portal, documenting in the organization’s EPIC electronic medical record.
- May be responsible for scanning outside documents for inclusion in patient’s EPIC record.
- Composes routine correspondence to patients and physicians, extracting basic to more complex information from patient records.
- Answers all incoming patient calls, triage the message, and facilitates the need of the patient; directs all medically related questions to the appropriate clinical staff, scheduling appointments, etc.
- Manages patient prescription requests and routes request to appropriate personnel.
- Monitors and maintains EPIC In-basket messages, prescription/imaging requests and other functionalities as necessary.
- Prepares for weekly clinics by organizing clinic medical record needs in line with physician preferences.
- Schedules patient’s diagnostic and follow-up laboratory and radiology testing and follow up appointments as assigned through EPIC In-basket.
- May be responsible for scheduling referrals
QUALIFICATIONS:
- Bachelor’s degree preferred; equivalent work experience will be considered.
- Prior administrative experience in a health care setting a plus
- Knowledge of Microsoft Outlook, Word, Excel, and PowerPoint
- Ability to prioritize work, meet deadlines, and function efficiently in a fast-paced environment under pressure.
- Ability to use discretion in confidential matters.
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