Practice Assistant

Published July 31st, 2025

Hiring for a Practice Assistant  for a clinic in Boston, MA – this is for a leave coverage!

Hours: Monday – Friday, may be 7am-3:30pm or 7:30am-4pm
Pay: $26/hr

Description:

  • 350 – 400 patients per day
  • Practice Assistants will be handling workflow for Ortho, Rheumatology, Allergy, Radiology, and more recently Primary Care
  • Does not answer inbound calls – primarily focusing on checking in/out, rescheduling, and handling copayments

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Perform entry level administrative skills under general supervision.
  • Schedule and register patients for appointments/procedures, confirm appointments/procedures, prepare for patient visit by providing patient with all necessary information and completing all necessary tasks.
  • Receive patient at arrival, verify and obtain all necessary information, and ensure forms are completed.
  • Ensure all billing/fiscal information is completed and submitted after visit, including collection and daily reconciliation of any co-payments.
  • Provide cross coverage as needed.
  • Assist with special projects as directed.
  • Follow HIPAA guidelines for the management of patient privacy and confidentiality.
  • Other duties, as assigned.

Level of education required:

  • Minimum of a high school diploma or GED.
  • Work experience required: Minimum six months of recent Practice Admin/Medical Secretary experience 

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

  • Technical skills required:
  • Knowledge of practice operations and standards.
  • Understanding of procedures including filing, copying, scanning, printing, and faxing.
  • Phone skills: Ability to use phone system (answer and screen calls, put on hold), answer routine questions and give routine information.
  • Verbal skills: Ability to interpret information as appropriate, answer routine questions in the most professional manner and communicate in a professional, courteous, clear and concise manner.
  • Organization Skills: Ability to manage work processes in a neat and orderly way and to sort and alphabetize.
  • Ability to manage multiple tasks effectively, follow established protocols, and work within systems.
  • Writing Skills: Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo or interoffice note) and to take complete and accurate messages.
  • System Skills: Ability to type and enter data at an entry level. Entry level understanding of applicable systems.
  • Understanding of the appropriate use and importance of related forms.
  • Basic understanding and use of medical terminology.
  • Basic comprehension of insurance types and referral process.
  • Basic comprehension of registration and fiscal information.
  • Knowledgeable and compliant with all hospital,
  • State and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.

#toponehire

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