Practice Secretary

Published April 15th, 2024

Pay: $20-23/hour

Schedule: Monday through Friday 8:00AM – 5:00PM
(can flex 8:30AM – 5:30PM, 9AM – 6PM, etc.)


  • High school diploma or equivalent
  • Must be bilingual, English/Spanish
  • Minimum 1 year of experience as patient service / administrative in healthcare setting
  • Epic experience preferred


  • Perform a wide range of clerical and reception activities that support the delivery of services to patients and staff of the department
  • Utilize customer service to greet patients and screen walk-ins to the practice
  • Check-in and check-out patients
  • Enter requested follow-up, referrals, and / or x-file appointments upon check-out
  • Review after summary instructions with patients as needed
  • Print additional labels as needed
  • Responsible for chart preparation and other opening / closing procedures
  • Use computer to schedule, cancel, and confirm appointments, request records, and manage x-file appointments and communicate by email or staff message
  • Interact with patients and other staff in a professional and respectful manner
  • Provide excellent customer service and make patients feel welcome
  • Maintain a positive attitude
  • Use communication devices appropriately
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