Pay: $20-23/hour
Schedule: Monday through Friday 8:00AM – 5:00PM
(can flex 8:30AM – 5:30PM, 9AM – 6PM, etc.)
Requirements:
- High school diploma or equivalent
- Must be bilingual, English/Spanish
- Minimum 1 year of experience as patient service / administrative in healthcare setting
- Epic experience preferred
Responsibilities:
- Perform a wide range of clerical and reception activities that support the delivery of services to patients and staff of the department
- Utilize customer service to greet patients and screen walk-ins to the practice
- Check-in and check-out patients
- Enter requested follow-up, referrals, and / or x-file appointments upon check-out
- Review after summary instructions with patients as needed
- Print additional labels as needed
- Responsible for chart preparation and other opening / closing procedures
- Use computer to schedule, cancel, and confirm appointments, request records, and manage x-file appointments and communicate by email or staff message
- Interact with patients and other staff in a professional and respectful manner
- Provide excellent customer service and make patients feel welcome
- Maintain a positive attitude
- Use communication devices appropriately