Deploy, manage and maintain company LANs, WANs, Internet and Telecommunications infrastructure. This includes VOIP, Security and wireless networks, servers, routers, hubs, switches, firewalls, PBX equipment, IPS/IPD and other hardware.
Must be able to undertake the following tasks;-
• Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Define and provide direction to our managed service providers (e.g. Synoptek, Telecom Carriers, Cabling, Build outs &MAC vendors) consistent with best practices.
• Monitor network performance and troubleshoot problem areas as needed.
• Collaborate with other infrastructure engineering personnel to assess near- and long-term network capacity needs.
• Create and maintain documentation related to network configuration, network mapping, processes, and service records. Implement and maintain policies, procedures, and associated training plans for network administration and usage.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry and provide solution recommendations as needed to meet business or application needs.
• Practice network asset management, including maintenance of network component inventory and related documentation.
• Monitor/test network performance and provide network performance metric reports.
• Oversee new and existing equipment, hardware, and software upgrades.
• Coordinate the establishment of processes, procedures and documentation to insure 7 x 24 availability of local/wide area network.
• Assess impact of new versions of network operating systems and equipment and make recommendations for deployment. Insure that appropriate network security measures are in place to protect corporate assets.
• Interface with UNIX & Windows engineering personnel as necessary to achieve required connectivity and performance.
• Working outside of normal hours should be expected along with providing on-call support coverage.
Bachelor’s degree in Computer Science, or equivalent and a minimum of 10+ years of networking experience. Industry network certifications required or equivalent related experience with illustrated track record.
§ Detailed knowledge of cabling standards, TCP/IP, VLANS and routing protocols along with troubleshooting techniques with network management software which includes the ability to analyze packet captures and provide expert diagnostic feedback.
§ Demonstrated experience with successful LAN, WAN, WLAN and WWAN design and implementation as well as experience with network capacity planning, network security principles, and general network management best practices.
§ Demonstrated ability in managing internal junior staff, vendors and service providers.
§ Strong knowledge of network equipment, including Cisco routers and switches, Firewalls, Site-to-Site VPN, and SSL remote access required. Specific experience and strong technical knowledge working with Cisco Catalyst 9300/6509/4510/4000, Cisco routers, Juniper & F5 products (Netscreen, WAF, Load Balancers & TLS remote access) and Observer preferred.
§ Demonstrated management experience of PBX and VOIP systems (Definity PBX or VOIP is a plus).
§ Competence with testing tools and procedures for voice and data circuits.
§ Strong interpersonal, written, and oral communication skills and be highly self motivated and directed, with keen attention to detail & customer focus.
§ Able to conduct research into networking issues as required with proven analytical and problem-solving abilities.
§ Ability to manage and guide junior staff for optimal service delivery. Able to effectively prioritize tasks in a high-pressure environment with strong customer service orientation and experience working in a team-oriented, collaborative environment.
Principal Network Engineer
Published April 4th, 2024