We have partnered with a Regional Property Management company who is looking for a new Manager to oversee a 100 unit Market Rate, Garden Style complex in Milford NH.
This is a salaried position at $70K with potential bonuses based on property performance and a schedule of 9am – 5pm Mon-Fri.
JOB SUMMARY:
This position is the senior management person on-site who is responsible for insuring the efficient operation of the community in consultation with the Regional Manager (RM). The Community Manager is responsible for the overall management of the site including administration, leasing and marketing, fiscal management, and staff supervision.
Administrative duties:
- Interview and hire all community employees
- Prepare the community’s operating budget
- Generate various reports, i.e., Company-required reports, owner requested information etc., in a timely and accurate manner
- Maintain and submit accurate payroll records
- Seek educational and self-improvement opportunities for personal growth and development.
Leasing and marketing duties:
- Perform market surveys and have awareness of market conditions in order to develop and administer a marketing plan for the community which may include shopping competitive properties
- Ensure adherence to Company policy on delinquent rents and other non-compliant lease violations including the processing of evictions in accordance with Federal, State, and local laws
- Oversee the preparation of all security dispositions including any damages
- Have thorough knowledge of lease terms, and specifications
- Have thorough knowledge of the application procedure, screening process, and policies regarding rentals, including being fully informed on the current rental rates, sizes, locations and all amenities of the community
- Design, implement, and maintain a resident retention program: i.e. newsletter, resident referral program or social activities
- Responsible for lease renewal and recertification procedures
- Ensure that all resident and community files are properly maintained.
Supervisory responsibilities:
- Have thorough knowledge of and implement and enforce all policies and procedures of the Company, ensuring through constant supervision and review that all personnel are operating within those regulations
- Ensure that all personnel operate within OSHA (Occupational Safety & Health Act) standards and Company safety policies at all times
- Oversee the leasing of the community, ensuring through supervision that all sales techniques and methods required by the management company and fair housing standards are being used effectively and in a professional manner
- Ensure that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner
- Oversee all unit inspections
- Oversee the collection of all monies on-site, including daily bank deposits and records
- Be knowledgeable in and comply with all local, state and federal regulations governing the community including landlord/tenant regulations
- Counsel, discipline, and provide performance evaluations for employees.
Facilities management responsibilities:
- Ensure the “model” apartments and target apartments are ready for show
- Be responsible for community contracts and suppliers as well as their goods and services
- Report any unusual or extraordinary circumstances regarding residents, community or personnel
- Report any community loss or liability related incidents and work related injuries to the RM and to the claims person at the Company
- Maintain required safety records, conduct semi-annual safety survey and conduct regular monthly safety meetings for all site employees
- Complete daily physical inspections of the community and direct the Maintenance Supervisor to the units that need to be tended to for assigned properties.
EDUCATION, EXPERIENCE AND SKILLS:
- High school diploma or general education degree (GED) or two or more years related experience and/or training or equivalent combinations of education and experience.
- Some college education is preferred.
- The Certified Apartment Manager (CAM) certification is highly recommended for this position.
- Employee must be able to read and comprehend instructions, short correspondence, and memos as well as write correspondence and effectively present information in one-on-one and small group situations to customers, clients, management and employees.
- Employee must be able to respond to written or oral instructions by applying common sense understanding.
- Ability to deal with problems based on experience and/or independent judgment.