Quality Manager
Essential Job Functions (Duties and Responsibilities)
The primary duties consist of, but are not limited to, the following:
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Implement and maintain a documented quality program that meets customer requirements and corporate standards.
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Direct and supervise the work of the quality department employees.
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Provide procedures, as required, to support quality department objectives.
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Provide training to individuals whose work affects quality issues in the requirements of the BMS.
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Review customer proposals, requests for quotations and/or purchase orders, including changes, to determine quality requirements, and ensure their input into internal planning.
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Establish/maintain relations with customer representatives in quality-related activities, including source inspection, audits and process surveys.
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Interface with other departments to provide assistance, resolve problems and monitor work affecting quality.
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Perform activities defined in the BMS responsibility matrix.
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Monitor and audit responsibilities defined in responsibility matrix.
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Ensure conformance to quality program requirements through external/internal audits, corrective action program and qualify associates through testing and training.
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Maintain supplier qualification to ensure their ability to perform work meeting quality standards and obtaining process approvals.
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Act as a member of the management team and perform other duties as dictated by position or required by the General Manager.
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Practice and promote safety and good housekeeping.
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Work in a manner consistent with the EMS.
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Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures, and accept constructive criticism.
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May have access to compensation information of other employees or applicants in this role and as such cannot disclose the pay of other employees or applicants to other individuals.
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May have access to proprietary and third-party information necessary to the business and as such will perform duties in an ethical and professional manner.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
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This position must satisfy ITAR compliance requirements; therefore, candidates must be U.S. Citizens or Permanent Resident Card Holders.
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Education: Metallurgy or Material Science degree required.
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Experience:
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Practical knowledge of commercial heat treatment of automotive alloys including steel, aluminum, titanium, nickel, brass, copper, etc.
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Minimum of 3 years department management and 2 years direct supervisory experience.
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Ability to read, write, and communicate the English language to interface with management and all levels, both in-house and at customer’s place of business.
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Capable of making written recommendations for improving Quality Assurance Systems and Procedures.
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Thorough familiarity with commercial (AMS, ASTM), automotive specifications, ISO, AS, QS and TS quality systems.
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Must have or be willing to obtain Six Sigma Green Belt.
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Thorough understanding and working knowledge of PPAP processes.
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Ability to read and interpret blueprints, specifications, and purchase orders.
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Detail-oriented and able to meet deadlines.
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Knowledge and hands-on experience with computer applications including Microsoft Office and databases.
Physical & Mental Demands
The following physical and mental demands consist of, but are not limited to, the following:
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Ability to work in a sitting and/or standing position for extended periods of time in an office/industrial environment.
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Manual dexterity to perform data entry functions.
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Ability to bend, pull, stoop, and reach to perform functions.
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Ability to lift up to 35 lbs.
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May be exposed to heat, fumes, noise, and humidity.
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Must have the cognitive and mental capacity to perform essential job functions.
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Must be able to communicate effectively orally and in writing.
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Visual acuity to read documents, computer screens, files, etc.
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Ability to hear in person and via phone.
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