Care Delivery Manager (RN) — Ridgewood Queens
Salary: $120K–$125K | Schedule: M–F, 8:30 AM–5 PM | Weekly Hours: 37.5 | Setting: In-person clinic + some field work
Why this role matters:
Drive nursing excellence and operational success as a frontline leader in care delivery. You’ll be the linchpin connecting clinical teams, management, and patient experience — ensuring care plans not only meet but exceed standards, while fostering a culture of collaboration and accountability. If you thrive in dynamic environments, embrace innovation in care coordination, and have a passion for improving outcomes in vulnerable populations, this is your seat at the table.
Key responsibilities:
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Own personalized care plan execution that improves patient satisfaction and outcomes.
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Lead and facilitate Interdisciplinary Team (IDT) meetings, including virtual collaboration and documentation management.
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Serve as after-hours manager on call—handle urgent follow-ups, grievances, and incident investigations.
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Oversee staffing, resource allocation, and workflow to guarantee seamless clinical operations.
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Collaborate with clinicians on assessment tools and quality metrics (UAS, documentation, compliance).
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Manage care transitions with clinical teams to optimize patient outcomes across care settings.
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Drive regulatory compliance across all documentation and clinical procedures in alignment with CLHC and federal/state standards.
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Lead HR functions for direct reports: hiring, onboarding, coaching, performance evaluations, and disciplinary actions.
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Act as Director of Patient Services (DPS) as assigned.
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Maintain expertise on current clinical best practices, health issues, and emerging trends.
Must-have qualifications:
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RN license, active and unrestricted in NY State (mandatory).
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Completed accredited nursing program (BSN preferred; minimum 5 years clinical experience).
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Minimum 2 years in a management role within home health, long-term care, or acute care settings.
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Proven experience supervising staff and managing clinical operations.
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Skilled in working with frail/elderly populations or willingness to receive targeted training.
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Strong communication, problem-solving, and leadership skills.
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