Sr. Patient Advocate

Published November 18th, 2024

Type: Perm

Location: Main location is West Orange, every Monday in Manhattan, every Wednesday in Edison
*Mileage reimbursement is provided*

Schedule: Monday through Friday 9AM – 5PM

Requirements: 

  • Bachelor’s degree required
  • 3-5 years of related experience
  • Orthopedic practice experience is required

Skills:

  • Excellent written and verbal communication skills
  • High-level attention to detail
  • Ability to work independently and as part of a team
  • Computer proficiency
  • Ability to multitask efficiently

Responsibilities:

  • Schedule and follow up on patient appointments
  • Communicate with each patient to ensure they are notified of their appointment
  • Work closely with patients and insurance companies to explain insurance benefits and resolve claim issues
  • Work closely with all departments within the facility in order to become familiar with office practices
  • Work within EMR system and other record keeping programs to schedule new and/or established patients and maintain medical records
  • Assist with referring patients and keep track of referrals
  • Initiate, coordinate, and execute administrative support for the office
  • Perform all related duties as assigned

 #ZIp

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