Pay: $42-50/hour
Schedule: Monday through Friday 8:30AM – 5:00PM
Summary:
The Workers’ Compensation Care Manager will be responsible for managing the medical care and treatment of injured workers who are receiving workers’ compensation benefits
This includes coordinating care with physicians, specialists, and other medical professionals, as well as communicating with insurance carriers, employers, and attorneys as needed
Requirements:
- 3 years of experience in workers’ compensation and/or case management
- Current NJ State Nursing License
- Bachelor’s Degree in Nursing or related field
- Knowledge of workers’ compensation laws and regulations
- Excellent communication, organizational, and time management skills
- Ability to work independently and as part of a team
- Strong critical thinking and problem-solving skills
- Proficiency in medical terminology and documentation
- Must possess strong customer service skills
- Ability to communicate effectively, both orally and in writing
- Ability to gather data and compile information
- Ability to analyze and solve problems
- Must possess computer knowledge and skills for Microsoft office
- EMR experience – practice uses eClinicalWorks, NaviNet, Helio
Responsibilities:
- Coordinate and manage the medical care and treatment of injured workers who are receiving workers’ compensation benefits
- Work closely with physicians, specialists, and other medical professionals to ensure that injured workers receive appropriate and timely medical care
- Communicate regularly with insurance carriers, employers, and attorneys to provide updates on the status of injured workers’ medical care and treatment
- Ensure that medical treatment is consistent with workers’ compensation guidelines and protocols
- Manage the utilization of medical services and resources to ensure that injured workers receive the most appropriate and cost-effective care
- Evaluate medical reports and documentation to determine the need for additional medical treatment or services
- Assist injured workers in navigating the workers’ compensation system and understanding their rights and responsibilities
- Document all interactions and interventions in a clear and concise manner
Standards of Performance:
- Performs all duties and demonstrates behaviors and attitudes consistent with the Mission Statement and Core Values of the organization
- Consistently demonstrates commitment to customer service excellence in all interactions with patients, family members, visitors, and other staff that are consistent with Service Excellence performance standards
- Continually participates in building and maintaining positive working relationship through effective communication, performance improvement, and teamwork efforts
- Demonstrates the ability to clearly and effectively communicate (to include reading, writing, and speaking) to all patients, family members, visitors, and other staff members with the expectation that each employee within the context of their specific job duties can read, interpret, understands, and communicate clearly and effectively in order to ensure proper understanding, all written/verbal communication are followed, and information is shared appropriately
- Demonstrates, maintains, and upholds expectations set forth in the organizational Code of Conduct and Compliance Program
- Actively participates in the safety programs of the organization by identifying potential risks and promoting patient safety as well as environmental safety
- Accomplishes individual and team goals and objectives established by supervisor/manager
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